Who should I call?

Need assistance from the government? Be sure to contact the right level of government to get assistance quickly. Here is a quick guide to who is responsible for what.

Federal

Employment Insurance, Canada Pension Plan, Income Tax, Veterans’ Affairs, federal Crown Corporations, Citizenship & Immigration, Passports, Old Age Security, Defence, Federal Student Loans

Provincial

Registry Services (Marriage, Death, Land, Vehicle, Drivers License etc.), Workers’ Compensation Board, B.C. Medical Services Plan, Provincial Student Loans, Social Services, Family Maintenance Enforcement, Education

Municipal

Streets and Sidewalks, Police Services, Garbage Disposal, Public Transit, Parking Enforcement, Property Taxes, Public Libraries, Recreational Facilities